Privacy Policy
Last updated: October 2026
Birdy Systems ("Birdy," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. It applies to visitors and clients who use our website and services.
Information we collect
We collect information that you submit to us through the forms on our website. This may include your name, email address, phone number, business name, what you are interested in, and any message you choose to share. We also collect basic technical information, such as your browser type and pages visited, that is needed to run and maintain the site.
How we use your information
We use the information we collect to:
- Respond to your enquiries and requests for information.
- Provide and set up our services for clients.
- Communicate with you about your enquiry or service.
- Improve and maintain our website.
Website forms send submissions to our customer management system so we can manage and respond to enquiries. We do not use your information in any other way without telling you first.
SMS and text messaging
If you opt in, we may send you text messages about your enquiry or service. The number and frequency of messages may vary. Message and data rates may apply. To opt out at any time, reply STOP to any message. For help, reply HELP.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell your information
We do not sell your personal information. We may share information with service providers who help us run our business and deliver our services, and as required by law, but only as needed for those purposes.
Payments
Payments are processed securely by Stripe, which handles card details under its own privacy policy. Birdy does not store card numbers.
Cookies and analytics
The site may use cookies and analytics tools in the future to understand how it is used and to improve it. None are active at this time. When tools are added, this section will describe what they collect and how to manage your preferences. You can usually control cookies through your browser settings.
Data security and retention
We take reasonable steps to protect the information we collect using appropriate safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep personal information only as long as we need it for the purposes described in this policy or as required by law, and then remove or anonymize it.
Your choices and your rights
You can ask to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. To make a request, email us at info@birdysystems.com or call (250) 319-6097.
Children
Our website and services are intended for businesses and their owners. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above. We encourage you to review this page periodically.
Contact us
If you have questions about this policy or how we handle your information, contact us at info@birdysystems.com or (250) 319-6097. Birdy Systems is based in the Okanagan, British Columbia, Canada.
Have a question about our services? Visit our FAQ or get started.